Clause 4.5 of ISO 9001 requires the supplier to establish and maintain documented procedures to control all documents and data pertinent to the quality system. The aim of this clause of the standard is to ensure that only authentic documents and data are used and that these are readily available to the personnel performing various tasks affecting the quality of […]
Continue reading »Clause 4.14, which serves as the basis for quality improvement, is one of the most important clauses of the ISO 9001 standard. The 1994 revision has made the clause more comprehensive in that. It also covers preventive action, and the effective handling of customer complaints and reports of product nonconformities. Corrective action It will be impracticable for manufacturing enterprises experiencing […]
Continue reading »The 1994 versions of the quality assurance standards ISO 9001, ISO 9002 and ISO 9003 specify three sets of quality system requirements. It can be used for external quality assurance purposes. The requirements in these external quality assurance standards are viewed as minimum good-business practices for a supplying company in any industry. The requirements are stated mainly in terms of […]
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